Shipping & Returns
At Brink, every order is handled with care to ensure you receive authentic luxury Raw Indian Hair of the highest quality. Because each bundle is carefully sourced specifically for your order, we ask for your patience as we prepare your purchase.
Processing & Shipping
All orders are processed from the date your order is placed.
Please allow 7–10 business days for processing and shipping.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery times may vary depending on your location and the shipping carrier.
International Orders
We proudly ship internationally. Please note that international orders may require additional transit time due to customs processing, local postal services, or other factors beyond our control. Delivery may take longer than our standard shipping timeframe.
Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
Returns & Exchanges
Due to the nature of our products and for hygiene and quality assurance purposes, all sales are final.
Because every order is sourced specifically for each customer, we do not accept returns, exchanges, or offer refunds once an order has been placed.
Please review your order carefully before completing your purchase, including your selected textures, lengths, and shipping information.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review your claim and work to resolve the matter as quickly as possible.
If you have any questions regarding your order before purchasing, we're happy to assist you.
Quality takes time. Because our Raw Indian Hair is ethically sourced and carefully selected for each order, processing times are intentional to ensure every bundle meets our standards of excellence.